Our phone lines will be down today from 09h30 to 13h00. Please contact us on 073 926 9510 or 073 930 2650 during this time.

TERMS & CONDITIONS

All guests making a reservation accept the terms and conditions laid out below.

TERMS AND CONDITIONS

Check-in

14:00 – 23:00
Check-out

06:00 – 11:00

Cancellation and prepayment policies vary according to room type.
Please check what conditions apply to each option when making your selection.

Children of any age are welcome.
Children 11 years old and younger stay for free when accompanying an adult.
Children aged 12 years and above are charged as adults at this property.

Pets are not allowed.

Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Please enquire directly with our reservations team, who offer a personalised group reservations experience.

Cards accepted at this hotel:

Mastercard
Visa

Saldanha Bay Hotel accepts these cards and reserves the right to charge the provided card, in accordance with the deposit and cancellation policies that apply.

Online Payments

    

REFUND POLICY

Standard Refund Policy

When booking our standard rates, any and all deposits are refundable up until three days prior to arrival.

When booking our advanced purchase rates, any and all deposits are refundable up until 30 days prior to arrival.

When booking non-refundable rates, any and all deposits are non-refundable.

NB: During peak season 15 December – 17 January, a non-refundable deposit policy will apply.

PERSONAL PROPERTY

  • The hotel is not liable for guests’ vehicles and their contents. Cars are parked in the car park at the owners’ risk.
  • The hotel accepts no responsibility for loss or damage to personal possessions. All items are left at the owners’ risk; however secure safekeeping facilities are available at reception.

THE  INFORMATION AND DATA WE COLLECT

Read our full Privacy Policy here.

CONTACT DETAILS